Dr. Potter fighting back against United Healthcare.
https://x.com/epottermd/status/1888397730784883096?s=61&t=e_kQXjN0XV-ohh_U2PFEVg
Watch her video at the above link. It includes the letter from United Healthcare and the ensuing legal battle she is in. Below is a transcript of what she posted above.
On January 7th, 2025 I shared a video, after I was asked to call UnitedHealthcare from the operating room to answer administrative questions about the patient who was having surgery to treat breast cancer. Despite my efforts, they denied her stay.
UnitedHealthcare didn’t stop at calling me during surgery. Now, they’ve sent me a legal threat—and even worse? They ended up denying my cancer patient’s hospital stay. Exactly what I was afraid would happen.
Staying overnight after major surgery isn’t optional—it’s medically necessary. But UnitedHealthcare decided they know better than the doctors caring for the patient.
When they called me while I was operating, I knew that if I didn’t step out and respond immediately, they might deny her stay—leaving her with a massive bill. So, with another surgeon in the OR, I scrubbed out and called them back. But after all of that? They denied her stay anyway.
And instead of fixing their broken system, they sent me a legal threat for speaking out.
I’m sharing their response in full, letting their words speak for themselves.
Let me be clear: I stand by everything I said. I told the truth. I was honest about what’s happening in our healthcare system. And I will not be silenced by legal threats when it comes to advocating for my patients and my ability to care for them.
Denying an overnight stay that a doctor orders is dangerous. The doctor caring for the patient should be able to make these decisions without delay, pressure, or harassment.
If I don’t speak up, I lose—my integrity, my voice, and the opportunity to make a difference. And while it’s intimidating to receive a letter like this from a company as powerful as UnitedHealthcare, I know where I stand.
I am a woman taking care of women affected by breast cancer. I do this work with all of my heart, and I will continue to speak up for my patients—because they deserve better.
I ask you to follow along, share this story, and have these conversations in your own communities. I know I’m not the only one dealing with this, and real change will take all of us telling our stories and standing up for what’s right.
I’m here for it. Are you?
So technically, Dr.'s ARE EMPLOYEES of the insurance company, and 'bean counters' manage health care...
-got it.
It isn’t just United, I have Blue Cross/Blue Shield/Anthem and they denied a prescription refill of an antibiotic that costs a lot in the US and is literally $100 or less everywhere else last December. They wrote my doctor a very nasty letter, that I was also issued, stating they didn’t deem the drug refill necessary and were denying it. WHAT?! Since when is it the job of the insurance company to make these decisions?! This is literally coming between you and your doctor. People are very likely being denied all kinds of medical benefits their doctors are ordering. I can use my natural path and get it from Canada but what if it was an emergency?! Insane, I will not use these large health care providers once the insurance ins’t covered by my employer.